Privacy Policy

Last updated: 14/04/2023

This page describes how Hotel Camilla Guelfa ("us", "we", or "our") manage the site in relation to the processing of data of the users who consult it. In particular this page describes the processing of personal data of users who visit this website within the meaning of EU Regulation 2016/679 (hereinafter "the Regulation"). This statement only concerns the Hotel Camilla Guelfa website and does not relate to other content (sites, pages or online services) accessible via hypertext links published on the website but related to resources outside the domain hotelcamillaguelfa.com.

The data controller of the treatment

By visiting this website data related to identified or identifiable persons may be processed. The “owner” of their treatment is Hotel Camilla Guelfa which is located in via Guelfa 28 - Florence.

The data processing place of the treatment

The processing related to this website web services take place at Hotel Camilla Guelfa and are only handled by staff of the hotel, or others responsible for occasional maintenance operations. No data deriving from the web service is communicated or disseminated. The personal data provided by users who request information are used only to perform the service or other operations requested and are communicated to third parties only if it is necessary for that purpose.

Types of data processed and purpose of processing

Web browsing data

In normal operation, the computer systems and software procedures involved in the operation of this website acquire some personal data which is implicitly transmitted when using Internet communication protocols. This category of data includes the IP addresses or domain names of the computers and terminals used by users, addresses in URI/URL (Uniform Resource Identifier/Locator) notation of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (completed, error, etc.) and other parameters related to the user’s operating system and computer environment. This data is necessary for the use of the web services, and are used only to obtain anonymous statistical information on the site and to check its correct functioning and they are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site: except for this possibility, the data on web contacts do not persist for more than seven days.

The data communicated by the user

The optional, explicit and voluntary sending of email to contact addresses of Hotel Camilla Guelfa, as well as filling out and submitting the request information forms on the website hotelcamillaguelfa.com, involve the acquisition of personal data of the data subject (required to responding to the requests of the data subjects, etc.) as well as all the personal data included in the communications.

Cookies and other tracking systems

No personal user data is acquired by the site. We do not use cookies to transmit information of personal nature, nor are used so called persistent cookies of any kind, or systems for tracing users. For additional details refer to our cookie policy.

Right of complaint

Data subjects who believe that the processing of the personal data related to them carried out via this website takes place in breach of the requirements of the Regulation have the right to submit a complaint to the Data Protection Authority, as laid down in Article 77 of the same Regulation, or to complain to the appropriate courts (Article 79 of Regulation).